Innerpeace is a mental health and counseling brand dedicated to helping individuals and families find emotional healing and support through therapy. They contacted us to build a complete digital experience that would represent their brand’s mission of comfort, healing, and peace of mind, starting with an empathetic, user centered website design.
The Problem
Innerpeace approached us, they had no existing digital platform. Their services were only promoted via word of mouth and social media, making it difficult for potential clients to access information or book appointments. The major concerns were:
1. No online presence or centralized platform for services.
2. A need to communicate trust, empathy, and professionalism through design.
3. A platform that would accommodate appointment bookings, self assessments, testimonials and mental health resources.
4. A site that is easy to navigate and responsive across all devices.
Our Solution
We began the project with an in depth UI/UX design strategy, which included:
– User research to understand the target audience (young adults, families, working professionals in Nigeria).
– Wireframes and prototypes that prioritized simplicity, accessibility, and calming aesthetics.
– A soothing visual design using soft colors like blue and lavender to create a sense of peace.
– Clear navigation and call to actions to guide users effortlessly through services and appointment scheduling.
After the design was finalized, we moved into development and built the site with:
1. Mobile responsiveness for accessibility across devices.
2. Service listing pages with detailed descriptions.
3. A secure appointment booking system.
4. A resources page and a self assessment to help them get valid help.
4. SEO optimization to help the brand rank for mental health services in Nigeria.
5. A blog for educational articles and mental wellness resources.
Results
– Innerpeace now has a professional and peaceful online presence that aligns with their mission.
– They experienced a surge in appointment bookings via the website within the first month.
– The site ranks on search engines for “counseling services in Nigeria” and related keywords.
– Visitors have praised the platform for being “easy to use and reassuring”.
– The UI/UX design gave the brand a recognizable digital identity in a sensitive and vital niche.